2019
Common People: The Rise of the Nano-Influencer
How Leading Retailers Are Bringing Digital Experiences In-Store
2018
How 3 NBA Teams Court Attention on Social Media
6 Health and Wellness Brands That Excel in Social Media Marketing
4 Crucial Lessons We Can Learn from Challenger Brands
How Four Leading Finance Brands Harness Artificial Intelligence
How 3 Consumer Brands Use Humor to Create Memorable Brand Experiences
How 4 Leading Brands Are Embracing Voice Technology
How 4 Leading Brands Are Embracing Instagram’s IGTV
The Key to Generation Z? Customer Experience
How 4 Leading Brands Embraced the 2018 FIFA World Cup
4 Brands Using Blockchain Technology to Reshape Marketing and Advertising
Four Ways Artificial Intelligence Helps Airlines Master Customer Care
Why an AI-Human Hybrid Offers Brands the Best Customer Care Chatbot
How 3 Leading Brands Use AR and VR to Create Memorable Customer Experiences
How 5 Sustainable Travel Brands Create Meaningful Customer Experiences
How 4 Leading Brands Use AR and VR to Create Memorable Customer Experiences
Social Media Leaders on Driving Authentic Care and Marketing Experiences – in 2018 and Beyond
How 4 Leading Brands Embraced March Madness 2018
How Hilton, Hyatt, and Marriott Create Millennial-Minded Customer Experiences
Could Computer-Generated Influencers Become Fashion's Next Big Thing?
4 Brands That Make the Most of Artificial Intelligence
How 5 Airlines Take Customer Service to New Heights
The Top Sports Teams on Social Media 2017
How 5 Leading Brands Embraced The Holiday Season
2017
How 5 Leading European Soccer Teams Are Winning on Social Media
How 5 Pop Superstars Engage Their Social Audience
Who Won the World Series on Social Media?
How Top Brands Harness UGC Marketing
How "Stranger Things" Takes Marketing Back to the Future
5 Alcohol Brands That Lead in Social Advertising
5 NBA Teams That Lead in Social Media Engagement
5 Colleges That Lead in Social Media Marketing
5 NFL Teams That Lead in Social Media Engagement
How 3 Leading Celebrities Engage Audiences on Social Media
5 Luxury Fashion Brands That Lead in Social Media Advertising
These 5 Tech Companies Lead in Social Media Customer Service – Here’s Why
The World's 50 Most Influential CMOs 2017
5 Travel Brands That Truly Get Great Customer Experience
Sprinklr Spotlight: XING, Germany's Professional Networking Platform
5 NFL Teams That Lead in Social Media Engagement
Sprinklr Spotlight: OK.ru, Russia's Oldest Social Network
5 Finance Brands That Lead in Social Media Marketing
How 4 C-Level Executives Made the Most of Social Media Engagement
4 Hotels Providing Customer Experience That Goes Beyond the Pillow Mint