2019

Common People: The Rise of the Nano-Influencer

How Leading Retailers Are Bringing Digital Experiences In-Store

2018

How 3 NBA Teams Court Attention on Social Media

6 Health and Wellness Brands That Excel in Social Media Marketing

4 Crucial Lessons We Can Learn from Challenger Brands

How Four Leading Finance Brands Harness Artificial Intelligence

How 3 Consumer Brands Use Humor to Create Memorable Brand Experiences

How 4 Leading Brands Are Embracing Voice Technology

How 4 Leading Brands Are Embracing Instagram’s IGTV

The Key to Generation Z? Customer Experience

How 4 Leading Brands Embraced the 2018 FIFA World Cup

4 Brands Using Blockchain Technology to Reshape Marketing and Advertising

Four Ways Artificial Intelligence Helps Airlines Master Customer Care

Why an AI-Human Hybrid Offers Brands the Best Customer Care Chatbot

How 3 Leading Brands Use AR and VR to Create Memorable Customer Experiences

How 5 Sustainable Travel Brands Create Meaningful Customer Experiences

How 4 Leading Brands Use AR and VR to Create Memorable Customer Experiences

Social Media Leaders on Driving Authentic Care and Marketing Experiences – in 2018 and Beyond

Sprinklr Spotlight: GirlCrew

How 4 Leading Brands Embraced March Madness 2018

Sprinklr Spotlight: Vero

How Hilton, Hyatt, and Marriott Create Millennial-Minded Customer Experiences

Could Computer-Generated Influencers Become Fashion's Next Big Thing?

4 Brands That Make the Most of Artificial Intelligence

How 5 Airlines Take Customer Service to New Heights

The Top Sports Teams on Social Media 2017

How 5 Leading Brands Embraced The Holiday Season

2017

How 5 Leading European Soccer Teams Are Winning on Social Media

How 5 Pop Superstars Engage Their Social Audience

Who Won the World Series on Social Media?

How Top Brands Harness UGC Marketing

How "Stranger Things" Takes Marketing Back to the Future

5 Alcohol Brands That Lead in Social Advertising

5 NBA Teams That Lead in Social Media Engagement

5 Colleges That Lead in Social Media Marketing

5 NFL Teams That Lead in Social Media Engagement

How 3 Leading Celebrities Engage Audiences on Social Media

5 Luxury Fashion Brands That Lead in Social Media Advertising

These 5 Tech Companies Lead in Social Media Customer Service – Here’s Why

The World's 50 Most Influential CMOs 2017

5 Travel Brands That Truly Get Great Customer Experience

Sprinklr Spotlight: XING, Germany's Professional Networking Platform

5 NFL Teams That Lead in Social Media Engagement

Sprinklr Spotlight: OK.ru, Russia's Oldest Social Network

5 Finance Brands That Lead in Social Media Marketing

How 4 C-Level Executives Made the Most of Social Media Engagement

4 Hotels Providing Customer Experience That Goes Beyond the Pillow Mint